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Forum Discussion
Scion4436
Mar 05, 2024Aspirant
RS700 suddenly dead/brick
Yesterday all good. Today morning found that there is no wifi. So checked the device, LEDs are in red. Tried to restart/reset device, no luck. Tried to connect the router and computer...
FURRYe38
Mar 05, 2024Guru - Experienced User
Does a power OFF by pulling the power brick from the wall out let for 1 minute then plug back in change anything?
Press the reset button in back for 15 seconds then release after disconnecting the router from all ethernet devices including the ISP modem?
Scion4436
Mar 06, 2024Aspirant
Not working.
For now when power on RS700, all LEDs are up solid as the photo.
- FURRYe38Mar 06, 2024Guru - Experienced User
Open up a support ticket then with NG:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".- BH_CMar 08, 2024NETGEAR Expert
I cannot think of other ways to look into the issue. You may contact our support team for RMA.