Standard setup and frequent disconnect and reboots of router and modem. Armory off or on same results. Gonna try again with smart connect off...but so far...it's horrible experience. Tried setup with ap and at pc...reinstalled my rax120 and all perfect again...not 1 disconnect. Am I alone? Had xfinity come to house and verify from modem to them all is perfect. Hopefully it is smart connect causing the disconnect.

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.Any Wifi Neighbors near by? If so, how many Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings

Arris s33 surfboard router and I will check and troubleshoot rs700 again in hr or so. Firmware said no updates found.

Vood wrote:Arris s33 surfboard router ... Is that your modem? If so, it could be a modem/router – Google is not definitive on what that might be – and you are asking for trouble adding an RS700 to that. Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.This explains some of the other drawbacks.What is Double NAT? | Answer | NETGEAR SupportUnless you have specific reasons for using two routers – to create two separate networks for example – it is often easier to use just one router and then to set up the second router as a wifi access point. Netgear advises this, as does just about every site you will visit.It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router. Sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support

What Firmware version is currently loaded on the router? The Arris s33 is a modem only unit.

Arris s33 is modem only. My mistake. Firmware v1.0.7.66_2.0.72Got the rs700 set back up with smart connect off and see how it does.

Rs700 | NETGEAR Communities

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FURRYe38
Guru
Oct 18, 2023
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.

Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many

Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
- Vood
  Aspirant
  Oct 18, 2023
  Arris s33 surfboard router and I will check and troubleshoot rs700 again in hr or so. Firmware said no updates found.
  - michaelkenward
    Guru
    Oct 18, 2023
    Vood wrote:
    Arris s33 surfboard router ...
    
    Is that your modem?
    
    If so, it could be a modem/router – Google is not definitive on what that might be – and you are asking for trouble adding an RS700 to that.
    
    Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
    
    This explains some of the other drawbacks.
    
    What is Double NAT? | Answer | NETGEAR Support
    
    Unless you have specific reasons for using two routers – to create two separate networks for example – it is often easier to use just one router and then to set up the second router as a wifi access point. Netgear advises this, as does just about every site you will visit.
    
    It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router. Sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:
    
    Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support

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