NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
autoexec_bat
Feb 13, 2024Apprentice
Slow upload speeds on router Speedtest
Observing an interesting situation with upload speeds on my RS700 connected to a Verizon ONT, fiber gigabit. The upload Speedtest on the RS700 tops out at about 300-ish Mbps; at the same time a hard...
- Jul 03, 2024
For some reason I can't reply to my original topic (https://community.netgear.com/t5/Nighthawk-with-WiFi-7-BE/Slow-upload-speeds-on-router-Speedtest/td-p/2363429) so I will post an update here. After swapping ONTs for VZW's 2Gbit service I am able to max out downloads and uploads. The internal RS700 test showed 2,455 Mbps down and 2,495 Mbps up. Wifi gets around 1,500 down and 1,500 up which is ok for wireless. At this point I am 100% certain that the issue is specifically with RS700 and G-211M-C ONTs. So if any of you have issues with uploads and have Verizon's 1Gbit service running on their G-211M-C ONT, your only solution at the moment is to swap ONTs by requesting a 2Gbit service (you can make a call afterwards to downgrade, they will simple provision for lower speeds but you get to keep the new ONT). Alternatively, you can look for a new router 🙂
FURRYe38
Sep 09, 2024Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Try a different branded ONT?
Tommustang68 wrote:
I am having same issues 300 upload, after installing this new router. Has NG come up with a solution on to why this is happening with the Verizon ONT? I do not have the luxury of a 2gb service as well it’s only offered in like 5 states out of the 50. I would expect now that the price of this unit has gone down more and more will be purchasing and experiencing issues with there 1g service.
Tommustang68
Sep 09, 2024Aspirant
I have used quality wires, I have confirmed the issue is the router take it out of the picture and get proper speeds. The version is the latest. How do I get a different ONT? Is that a free option? I highly doubt Verizon will have different versions, I also feel there response will be why do we need to change our equipment if there is nothing wrong with it. This sounds like an issue with the router and I am very surprised this has not been fixed by now.
- FURRYe38Sep 09, 2024Guru - Experienced User
Make contact with NG support then.
Others have tried a different ONT as linked and mentioned and seemed to have resolved it. Otherwise you'll need to wait for NG to fixe it.
- Tommustang68Sep 09, 2024AspirantOthers live in a state with the option of 2g speeds. I will call Verizon and see if they will offer a different ONT with no price change but i guess if they don’t I will have to return this! No point in paying $700 when my $100 router does better speeds
- FURRYe38Sep 09, 2024Guru - Experienced User
One poster gave model info of the ONT that worked for them.
Good Luck.