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slow upload speeds RS700
I just purchased the RS700 and got it setup and when running multiple hardwired speedtests on multiple different servers I can't hit above 250~Mbps on upload. Download speeds are 900+Mbps as expected...
Quick update - I was very fortunate to have a first-class technician from Frontier come out today. He really knew networking, both as a career and a hobby. I was worried my ISP might (rightfully) say sorry buddy, use the Eero Pro's we gave you, our ONT is fine... but thankfully it went the complete other way.
After chatting with him, he agreed to move me over to XGS-PON with ONT swap. Issued a FRX523. Pulled a short new fiber and moved the whole setup into my garage, nice enclosure, very clean. With sincere thanks expressed to him. He was far more thankful that I ran the cables all weekend and drilled the holes đ
Anyways ---- while this is "good news" for me, I got very lucky and if the tech didn't take care of me, I would have to return this Netgear back. I'm reminded of other users with this problem with ISPs / techs that may not have new equipment or be willing to do a whole ONT model exchange. I just upgraded my service from 500m to 1gb last week too, so I had a bit of a leg to stand on. Not all will have that luxury.
Bing BH_C you've been a big help so far, I'm just hopeful that the Engineering team figures this thing out. I did send over a detailed technical manual from Alcatel-Lucent on the 211 series, if it helps. I'm looking forward to the next stable firmware release. (Is there a Wi-Fi Channel Scan / Optimizer on this thing?)
In closing, big thanks to the other users who actively helped me and others. Fingers crossed Netgear dials this one in.
Rob
Which internet service provider do you use?
Verizon Fios 1gb up/down
We noticed this issue for some Verizon fiber customers and looks there is an Ethernet interoperability issue between the RS700's internet port and a certain Nokia ONT providied by Verizon. We still work on this issue. Can you send me a photo of the product label on your ONT through a private message? Thanks.
- Hi, one of the friends here. Have fios 1gb up and down. Before installing the rs700 i had fios router. Swapped over got same issue as OP. My only fix was to bridge the network to the rs700 using the fios router. I have everything working getting my full speeds now but still have a piece of hardware (fios router) wasting electricity now. You mentioned NOKIA ONT device, my ONT is the Alcatel I-211M-L. I tried doing troubleshooting with Verizon and got nowhere no matter what I tried it just wouldn't get full speeds unless that fios router was connected in front of the rs700.
Thanks for this thread. I, too, am scratching my head with the RS700 and Fiber FIOS performance.
I purchased the RS700 yesterday 06/08/2024. It's connected with a brand-new Cat6A cable from the RS700 to the Frontier (formerly Verizon FIOS) ONT. (I tried it with previous cat5e cable run too, no difference at all, ONT to RS700 cable is not a variable here)
The ISP WAN speeds I pay for are 1gb up/down symmetrical. Historically I get at or above these speeds on my previous Linksys MX5300 Velop units. (DFW Area, great new fiber residential infrastructure)The ONT I have is an Acatel-Lucent 1-211M-L.
I've only had the RS700 for one day but some odd findings so far:
- WAN ISP Speeds when plugged directly into the ONT are as-expected, up/down.
- WAN ISP Speeds on my Linksys Velop MX5300 that this is replacing are consistently right around the 1Gbps speed up and down, perfect.
- Wired devices into the RS700 are decent, but still about half of what they were wired into my Linksys MX5300 (I'm getting around ~400 mbps up, nearly half of the wired speeds on those same exact clients, same network cables, same everything)
- Wireless upload speeds via WAN are really bad, on Wi-Fi 5, Wi-Fi 6, and 6E clients, literally 40 - 90 MBPS consistently. 10 feet away from the router
- Download speeds via Wireless on the RS700 seem decently respectable
Netgear I appreciate you responding here and highlighting what you say may be an issue.
If there's anything I can provide to help, just let me know. Concerning and I really want this RS700 to work out for me.
I have a suggestion that might be helpful for the Netgear team's analysis, though I'm not sure if you'd like to try it.
You can set up your RS700 in AP Mode, then move your WAN cable from the WAN port to one of the LAN ports (1/2/3/4). Connect your wired PC to another LAN port and check if you get better speeds.
After that, with the same AP mode setup, move the WAN cable back from the LAN port (1/2/3/4) to the WAN port. Then, see if the speed remains improved or if it drops again.