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slow upload speeds RS700
I just purchased the RS700 and got it setup and when running multiple hardwired speedtests on multiple different servers I can't hit above 250~Mbps on upload. Download speeds are 900+Mbps as expected...
Quick update - I was very fortunate to have a first-class technician from Frontier come out today. He really knew networking, both as a career and a hobby. I was worried my ISP might (rightfully) say sorry buddy, use the Eero Pro's we gave you, our ONT is fine... but thankfully it went the complete other way.
After chatting with him, he agreed to move me over to XGS-PON with ONT swap. Issued a FRX523. Pulled a short new fiber and moved the whole setup into my garage, nice enclosure, very clean. With sincere thanks expressed to him. He was far more thankful that I ran the cables all weekend and drilled the holes đ
Anyways ---- while this is "good news" for me, I got very lucky and if the tech didn't take care of me, I would have to return this Netgear back. I'm reminded of other users with this problem with ISPs / techs that may not have new equipment or be willing to do a whole ONT model exchange. I just upgraded my service from 500m to 1gb last week too, so I had a bit of a leg to stand on. Not all will have that luxury.
Bing BH_C you've been a big help so far, I'm just hopeful that the Engineering team figures this thing out. I did send over a detailed technical manual from Alcatel-Lucent on the 211 series, if it helps. I'm looking forward to the next stable firmware release. (Is there a Wi-Fi Channel Scan / Optimizer on this thing?)
In closing, big thanks to the other users who actively helped me and others. Fingers crossed Netgear dials this one in.
Rob
You can check my original thread here, I've done quite a lot of testing: https://community.netgear.com/t5/Nighthawk-with-WiFi-7-BE/Slow-upload-speeds-on-router-Speedtest/td-p/2363429
The details in Rob1099 's post match my situation nearly to the T. I am working on FW testing as well together with BH_C.
Ironically it's good to validate that others have an identical issue, at least I know it's not something on my end alone.
Having said that, I really hope this gets a bit more resource on NETGEAR's side as it is clearly a problem that needs work. I imagine millions of potential Customers will be eventually / are already affected, FIOS is not a small provider.
Thanks autoexec_bat for your time and help on this. Looks like you've been chasing it down for several months already. I don't want to return this router but that's a long time, props for the work you've done already.
Quick question for you, BH_C and others here.... do we know if a different model ONT performs better / as-expected? I'm going to try and get a different ONT from Frontier (for semi-unrelated reasons) and I'm curious if this software bug is related specifically to the Alcatel-Lucent 211M-L ONT or if it's a bug for Fiber ONTs at large? Perhaps we don't know?
Thanks again,
Rob
Would be good to know if a GS series non managed switch could be a alternative or work around for this issue, until NG can figure this out.
Hi FURRYe38 - are we talking a simple Ethernet connection from ONT into unmanaged L2 like a GS108, and then Ethernet GS108 into the WAN port of RS700?
The way my home network is physically and logically setup, I can make that work (for a short-term, temporary test) with minimal headache.Let me know if so, I can confirm back?
Sincerely,
Rob
Yes. Would be great to see if anything changes. Just don't connect anything else to the switch. Just the ONT and the RS.
"do we know if a different model ONT performs better / as-expected?"
I have a Nokia ONT XS-010X-Q through GoNetspeed. I have no issues with getting 2 gig Internet on both download and upload.
Great info, thanks ShadowMario3
