NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
slow upload speeds RS700
I just purchased the RS700 and got it setup and when running multiple hardwired speedtests on multiple different servers I can't hit above 250~Mbps on upload. Download speeds are 900+Mbps as expected...
Quick update - I was very fortunate to have a first-class technician from Frontier come out today. He really knew networking, both as a career and a hobby. I was worried my ISP might (rightfully) say sorry buddy, use the Eero Pro's we gave you, our ONT is fine... but thankfully it went the complete other way.
After chatting with him, he agreed to move me over to XGS-PON with ONT swap. Issued a FRX523. Pulled a short new fiber and moved the whole setup into my garage, nice enclosure, very clean. With sincere thanks expressed to him. He was far more thankful that I ran the cables all weekend and drilled the holes đ
Anyways ---- while this is "good news" for me, I got very lucky and if the tech didn't take care of me, I would have to return this Netgear back. I'm reminded of other users with this problem with ISPs / techs that may not have new equipment or be willing to do a whole ONT model exchange. I just upgraded my service from 500m to 1gb last week too, so I had a bit of a leg to stand on. Not all will have that luxury.
Bing BH_C you've been a big help so far, I'm just hopeful that the Engineering team figures this thing out. I did send over a detailed technical manual from Alcatel-Lucent on the 211 series, if it helps. I'm looking forward to the next stable firmware release. (Is there a Wi-Fi Channel Scan / Optimizer on this thing?)
In closing, big thanks to the other users who actively helped me and others. Fingers crossed Netgear dials this one in.
Rob
I had tested a while back with a MikroTik hEX inbetween, had forgotten about that: Permalink (SETUP C)
My results were nearly identical to what Rob1099 got with his GS108 in the setup so it's not even the routing part that is the problem as in my setup the routing was taken over by the MikroTik while in his setup the GS108 only does switching.
Some sort of packet mangling happening between the RS700 & ONT ports...I wish I could get my hands on the Calix 812NG-V which is their new ONT for >1 GBit but the service is not provisioned in my area just yet.
Quick update - I was very fortunate to have a first-class technician from Frontier come out today. He really knew networking, both as a career and a hobby. I was worried my ISP might (rightfully) say sorry buddy, use the Eero Pro's we gave you, our ONT is fine... but thankfully it went the complete other way.
After chatting with him, he agreed to move me over to XGS-PON with ONT swap. Issued a FRX523. Pulled a short new fiber and moved the whole setup into my garage, nice enclosure, very clean. With sincere thanks expressed to him. He was far more thankful that I ran the cables all weekend and drilled the holes đ
Anyways ---- while this is "good news" for me, I got very lucky and if the tech didn't take care of me, I would have to return this Netgear back. I'm reminded of other users with this problem with ISPs / techs that may not have new equipment or be willing to do a whole ONT model exchange. I just upgraded my service from 500m to 1gb last week too, so I had a bit of a leg to stand on. Not all will have that luxury.
Bing BH_C you've been a big help so far, I'm just hopeful that the Engineering team figures this thing out. I did send over a detailed technical manual from Alcatel-Lucent on the 211 series, if it helps. I'm looking forward to the next stable firmware release. (Is there a Wi-Fi Channel Scan / Optimizer on this thing?)
In closing, big thanks to the other users who actively helped me and others. Fingers crossed Netgear dials this one in.
Rob
Rob1099 did you see a difference after switching ONTs?
Ironically after I posted about not having 2Gbit service availability I checked with Verizon and well, I have a tech coming in 1st week of July to upgrade my service. Looking forward to swapping ONTs and running some tests to see if anything changes. I think sharing test data with old vs new ONT will be helpful also for troubleshooting (provided the new ONT / RS700 pair actually works better).
autoexec_bat if you don't mind me asking, which area are you in? trying to see if Verizon is playing games with me on the 2Gbit service.
Yessir, generally speaking, I think the new ONT did it. Today has really been "day one" now with the router for me granted, I'll need to play with the settings. But I can consistently get ~850-950 MBPS Up and Down, while wirelessly connected on 6E 6GHz, on both MacOS and Windows 11, 6e clients. I can only get this if I'm like 10 feet from the router, but I can get it consistently on two machines.
When I venture into another room, it's been..... somewhat underwhelming and sporadic. I don't mean to be negative about it. Hopefully I just need more time to play with the RS700 and dial it in. I was expecting a more consistent experience on wireless. (1 story home, ~2,600 sq feet, very good central-placement of the router) I'm sure there's some LAN-related settings, plus me getting realistic with 6Ghz too. Although coming from a 6E network before, my hopes are high. (BTW if anyone has any setting tips, I'm all ears. Coming from Linksys Velop planet and cutting my teeth on Netgear)
Oddly, a wired Ethernet client (HP EliteBook Win11) into the RS700 (through a GS108 gigabit switch, granted) can push upload speeds into the 8's... but I'm only getting 300-400Mbps download, maximum, all day. For tonight, I'm chalking that one machine up to possibly an Enterprise firewall (ZScaler), I don't have the constitution yet to troubleshoot why.
Long winded! But short story - ONT seems great. t's on me now to dial it in and juice the RS700. I wish you both luck with your upgrades as well! The Verizon Nokia ONT seems to fill the same role / specs as the Frontier FRX523 they issued me (carrier next-gen). Very cool.
Cheers,
Rob
Sounds like things have improved with the ONT swap, great to hear! Eagerly awaiting my own upgrade in a few weeks and hope to see the same here as well.
In regards to coverage on the 6GHz band you should expect high throughput but limited attenuation over distance and through obstructions compared to 5GHz. In my case, I lose a bar or two just about 10 ft away with 2 plaster walls in between the router and client. I expected it to have a better spread but I also can't say that my router placement is exactly perfect. One day I might change that.
Settings that you can play with: definitely turn off Armor, definitely turn off all types of QoS first and see where that gets you. I'd play with the preamble setting and compare results (not sure if you have a noisy environment). I also used wifi Explorer on my Macbook to check around and had adjusted channels accordingly which also helps (I can see close to 100 SSIDs in my area at any given moment...).
