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Forum Discussion
Streamline Upgrade; Old NightHawk to New NightHawk
Background info - Recently received email from Netgear Support that my existing router (NightHawk AX1800 WiFi 6, serial# 689B0C7PA0131, purchased/installed March 2021) will no longer receive serv...
Netgear Staff and engineers who read these feedback forums
And....... there's the problem. In the eight years I have participated in the Community Forum, only a small handful of posts have ever been by anyone indicating Netgear employment. and those were invariably in the form of, "I sent you a Personal Message" in regard to a strangely complicated issue with a new product. Unlike some vendors, Netgear's Community Forum is exactly that: a place for users to discuss. Netgear staff and engineers are all working on assigned tasks. If any of them happen to visit the Community Forum, it is on their own time.
There is actually a forum where users can make suggestions:
https://www.downloads.netgear.com/files/GDC/RS150v2/RS150v2-140-130_QSG_UM_EN.pdf