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Forum Discussion

Ru123's avatar
Ru123
Aspirant
Jan 11, 2025

Trouble with Xbox connections

Does the rs300 have full UPnP compatibility? I have two Xbox ones and cannot use both on online games at the same time. If one’s turned off it’s fine. All other consoles and devices fine. I have tr...
Ru123's avatar
Ru123
Aspirant
Jan 12, 2025
Thank you both. They’re two different xbox accounts.
I did find that WAN setting and set NAT to open so that’s not it either unfortunately.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 12, 2025

Did you hard power OFF the xboxes and then reboot the RS router after you set NAT Filter to OPEN? After router was bacdk to ready, power ON one xbox and check to see if it's signs on and then check NAT status on it's dash board. Then turn on the 2nd game console? 

How are the game consoles connected to the router? Wired is preferred. Can try wireless as well.

 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

  • Ru123's avatar
    Ru123
    Aspirant
    Jan 14, 2025
    Thanks, yes I have done all of that - the NAT status on both is actually open and they will both load into games but then the internet will completely drop out.
    They’re both wireless. We have fttp so it’s a standard nbn box.
    I have swapped back to the isps router until I can work out how to fix this, and the Xbox’s are working perfectly again.