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Forum Discussion
William3087
Aug 07, 2025Aspirant
Update doesn't fix the upload speed i have 2gig speed symmetrical
this update doesn't fix the upload speed i have 2gig speed symmetrical and when i do a speed test with ookla speed test app i get 300mbps max
FURRYe38
Aug 07, 2025Guru - Experienced User
What which model router do you have?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Which ISP are you connected too?
How are you testing the speeds? Ethernet or wireless PC?
Has a factory reset been performed after loading the new FW and speed re-tested?
- William3087Aug 07, 2025Aspirant
The network configuration includes an Adtran ONT, a Netgear RS500 router, and a Fidium fiber connection providing 2 Gbps symmetrical service. The network utilizes Cat 6 cabling. Testing is being conducted on a Samsung S24 Ultra and a Galaxy Tab 9. The gaming PC is achieving the full 2 Gbps speed. The router has been factory reset, and the ONT has been rebooted.
- FURRYe38Aug 07, 2025Guru - Experienced User
What is the model# of the Internet Service Providers modem/ONT the NG router is connected too?
So the gaming PC is getting 2Gb in both directions thru the router and the Samsung wireless devices are not?
- William3087Aug 07, 2025Aspirant
the ONT that my internet provider gave me doesn't have a label of the model