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Upload speeds RS700 are slow when compared to etherneted laptop direct to cm3000
Slow upload speeds from rs700+cm3000 2gbit down / 300mb up service plan i am contracted for Comcast tech just left and did a meter-based speed test on the coax line. the coax line tested at 23...
I called into support he had me disable QOS and first try the thing ripped
What is brand and model# of USB C adapter and the laptop?
Tried a different PC or laptop to compare results?
The US dingle is not reliant as that performs better the the rs700 directly connected to the cm3000 useing the internal speed test to the router. Also all the devices on the Lan (Ethernet) reflect the same 75mbs upload that the rs700 is showing
If Comcast confirms it delivers more than 300mbps for the upload on the cable, the CM3000 + RS700 should be able to get 300mbps upload speeds for the embedded speed test, or at least 150mbps same as the laptop with the USB dongle.
I think we've done this test in our lab. I will check it. Thanks.
- Yes I would agree the hardware should support it. 300 is not a huge ask when it's doing the 2k down fine. So yeh the laptop on dingle direct to cable modem sets an atleast minimum to see on the router side of the house. But yeah the techs test meter came back in what we would expect so we know the coax is good so now dealing with firmware or something on the netgear side. I may re do the laptop direct test as well when the isp connection is no longer needed, on a newer nicer laptop with a fresh os image to see if I can even best that first couple of tests directly off the cm3000. Also Comcast certifies the cm3000 at 2.3gps down and 483mbps up
BH_C more testing completed,
took tests from the router its self, as well s the laptop ethernet to router, then did tests with laptop direct to cm3000
from the router admin page
from the speed test page via laptop to router
in both these tests the upload speed aligns, download wont align because the laptop does not have a multi gig port so 1gb exceeds capacity on the down stream
here we can see that the direct to modem had no issues hitting the 355 (plan is only 300 so this over performed)
i do not understand the wall that the rs700 seems to be hitting it can clearly handle the down stream, but its not talking upstream, this feels firmware ish to me. its to late now i need sleep, in the morning i will see if i get different results if i LAG the modem and rs700 together ... like maybe the multi gig port on the cable modem does not have a compatible config with the multi gig internet port on the router