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Forum Discussion
Mckekmc
May 26, 2026Aspirant
Wi-Fi ping spikes every 10 seconds.
Ping jumps from around 5 ms to 100 ms every 10 seconds. The issue is reproducible only when connected via Wi-Fi. When connected to the router with an Ethernet cable, the problem does not occur. R...
Mckekmc
May 26, 2026Aspirant
I don’t know why this topic keeps getting attached as a reply here, but could you help with this as well?
FURRYe38
May 26, 2026Guru - Experienced User
Does same thing happen if the RS is in router mode?
Wondering if some odd issue maybe happening while in AP mode.
Are they getting connect with wifi and not getting an IP address or just not getting connected at all?
If you reset the network settings on the device then this wipes out the configured connection with the wifi system and will need to be re-connected to the system. Will not reconnect if the settings are cleared. This would be expected behavior. Network resets on devices should only be used in last resort for troubleshooting purposes.
My iphone 17 Pro Max connects fine to my RS600 and RS700 when they are online. Though my RS is in router mode. I can try AP mode as well and see if this happens.
- MckekmcMay 26, 2026Aspirant
Haven't tried in router mode but I believe this might be because of AP mode
not getting connected at all(getting message that can't connect when you enter wifi password)
I reproduced this on mac and on IPhone(easier on iPhone since you have a separate reset button for the network) always reproduced by these steps (ensure you're connected to the router > reset network via that separate button that erase all network settings > connect to RS after this > switch to different privacy option ) - it might work, but try to enable-disable plane mode or simply trigger phone to reconnect to the router - if even after this it's not reproduced - then it's only on AP mode, or N/A to 600/700
- FURRYe38May 26, 2026Guru - Experienced User
You might start some debug logging in AP mode, enabled the WAN/LAN capture check box and start it, reproduce this issue and after 5-10 minutes, save off the log and get this to NG support.
- MckekmcMay 26, 2026Aspirant
aha, did this, option is not available on AP probably, but I found it via /debug.htm URL, but Where exactly I can share it with support ?(also it did not reproduce from first and second attemtm but from 3rd it did) and now in my CGU I can see 2 mac addresses of iPhone while iPhone itself can't connect to wifi