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Forum Discussion
Esmeralda1324
Jul 20, 2025Aspirant
Problemen met / Problems with: Tapo-cam, Tapo Hub, Orbi RBR850
English version below Dutch. Hallo, Ik loop vast met een complex netwerkprobleem waarbij meerdere apparaten betrokken zijn. Dit is de situatie: Ik gebruik een Ziggo-router (niet in bridg...
CrimpOn
Jul 21, 2025Guru - Experienced User
The Orbi web interface can be reached only from a computer connected to the LAN side of the Orbi.
Entering the URL into a web browser works because the Orbi router intercepts the DNS request for the IP address of orbilogin.com and returns the IP address of the Orbi router itself.
With the Orbi connected to the Ziggo router, it is not obvious what IP subnet (LAN) the Orbi will create.
Typically, a computer connected to the Orbi router would report the Gateway IP address it receives from a DHCP request and the Gateway would be the IP address of the Orbi router.
Generally, having "two routers" is not a recommended configuration. Placing the Orbi into Access Point (AP) mode is one of the common solutions.
Esmeralda1324
Jul 23, 2025Aspirant
Hello CrimpOn,
thank you for your help. I've tried to do that, but I'm stuck in a loop. When I trie to log in on orbilogin.com I have to reset my password and answer 2 questions. After I've done that I first get to see that my password succefully has been reset. And when I try to log in after that I get to see that my device is disabled.