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dreniere's avatar
dreniere
Follower
Apr 06, 2016
Solved

Can not create a Ready Cloud Account

I have tried repeatedly today to create an ReadyCloud Account.  I keep getting java.lang null pointer exceptions.  I have tried many times in chrome and ie.  Are there any known issues with the serve...
ReadyCLOUD Portal
  • AlexPe's avatar
    AlexPe
    Apr 11, 2016

    Hey Everyone,

     

    Can you please verify that this issue has been resolved? The server side fix has been in place for about 3 days now.

     

    Thanks

     

    AlexPe

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Apr 07, 2016

We are working on getting this fixed. We will provide an update in this thread when the problem is resolved.

AlexPe's avatar
AlexPe
NETGEAR Expert
Apr 11, 2016

Hey Everyone,

 

Can you please verify that this issue has been resolved? The server side fix has been in place for about 3 days now.

 

Thanks

 

AlexPe

  • ptsien's avatar
    ptsien
    Tutor
    Apr 11, 2016

    Yes it did work for me (it still gave me a timeout error but did create the account for me).

     

    Thanks,

     

    Paul

    • AlexPe's avatar
      AlexPe
      NETGEAR Expert
      Apr 11, 2016

      Ok Great, I think we should be good going forward.

       

      If anyone else is having issues please comment on this thread.

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