NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rloberto
Apr 06, 2017Guide
Cannot invite new users for Readycloud
Model: ReadyNAS 314 Firmware: 6.6.1 (current) I have my own ReadyCloud account already setup and has been working for a few months. I'd like to setup another account now for one of my staff and ...
JennC
Apr 10, 2017NETGEAR Employee Retired
Hello rloberto,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
rloberto
Apr 10, 2017Guide
Hi JennC,
Yes I have read through the Netgear notification post and tried the suggestions, of which none worked.
I have removed and reconnected the ReadyNAS from the device, created new accounts and it still will not work.
It is not mission critical, so I thought I would wait until Netgear releases a major revision/firmware to resolve these issues.
Please advise if there is anything else I may try in the meantime?
Regarrds,
Rloberto
- JennCApr 11, 2017NETGEAR Employee Retired
Hello rloberto,
Is the ReadyCloud option on the admin page > Cloud still or already enabled? Please check. PM me screenshot please as this will show the current main ReadyCloud account that has the admin rights in adding/inviting/deleting users.
Regards,
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!