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Forum Discussion
mrvincent
Jun 24, 2016Aspirant
Can't download "public" files from ReadyCloud
Since 6.5.1 update, when my clients try to download files in my shared folders (via URL created by "Create Web Link" button), it will only upload somes bytes then says that the download is complete.....
- Oct 12, 2016
6.6.0 Also solved my issue.
Thanks.
mrvincent
Jun 28, 2016Aspirant
This is not related to my issue... I don't have the ReadyCloud app on my PC...
BrianL2
Jun 28, 2016NETGEAR Employee Retired
Hi mrvincent,
I suppose you've done this via ReadyCLOUD web portal. In some cases, using other web browser/s or browser mode would help.
Kind regards,
BrianL
NETGEAR Community Team
- mrvincentJun 28, 2016Aspirant
Nah, wasnt working with my phone, my comp, and my clients comps...
- BrianL2Jun 28, 2016NETGEAR Employee Retired
Hi mrvincent,
It seems odd since it works after downgrading the Firmware to 6.5.0. It's better if you guys will report this to our support team via phone and chat support.
Kind regards,
BrianL
NETGEAR Community Team- jacuerroJun 30, 2016Aspirant
Same here regardles of firmware vesion.
I can for example open jpg online via preview,
but when I click download, it downloads only couple of bytes...
BTW.
Tried different browsers on different computers with different OSes.
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