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Forum Discussion
gerak
Oct 20, 2021Aspirant
Can't login to Readycloud with Chrome
I cannot login to Readycloud nor netgear page with my account in Chrome on desktop. The error is Request time out. However I am able to login through Chrome on my phone or with Firefox on by deskt...
- Oct 22, 2021
Just updated my Java and the problem is fixed.
StephenB
Oct 20, 2021Guru - Experienced User
gerak wrote:
I cannot login to Readycloud nor netgear page with my account in Chrome on desktop.
The error is Request time out.
Is "netgear page" the ReadyNAS web ui? If not, then can you explain what it is?
- gerakOct 21, 2021Aspirant
I mean the Netgear Community page.
I can login with Firefox and Chrome on Android, but not with Chrome on my Desktop, which is my default browser.
It is the same when I try to login to ReadyCloud.
- StephenBOct 21, 2021Guru - Experienced User
gerak wrote:
I mean the Netgear Community page.
I can login with Firefox and Chrome on Android, but not with Chrome on my Desktop, which is my default browser.
It is the same when I try to login to ReadyCloud.
I can log into both sites using Chrome from my Win10 desktop.
Have you tried
- other browsers on the desktop?
- using an incognito window?
- clearing cookies/cache?
- disabling internet security software (Kaspersky, Avast, etc).
- SandsharkOct 21, 2021Sensei - Experienced User
What error message are you getting? Have you changed your password and Chrome might have the old one saved?
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