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Forum Discussion
AlbNet
Oct 11, 2017Apprentice
Merge my NETGEAR Accounts
I have two myNetgear accounts and I'd like to merge them (I understand that deleting one of them it's not possible). However, when I follow the merging procedure and hit the "ok" button, there is a ...
- Oct 30, 2017
Finally, got it to work after 90 minutes of chat with Netgear support
DaneA
Oct 12, 2017NETGEAR Employee Retired
Hi AlbNet,
I inquired your concern and found out that you have already opened a support ticket with NETGEAR Support. It seemed that your NETGEAR accounts are now merged into one. Were you able to verify it on your end?
Regards,
DaneA
NETGEAR Community Team
AlbNet
Oct 12, 2017Apprentice
Hi DaneA,
Thanks for getting back to me.
I’ve just checked and they are not merged. One account has my products registered, while the other has no products. Hopefully you can help me as you are the 3rd person I wrote to and still no solution...
Thanks for getting back to me.
I’ve just checked and they are not merged. One account has my products registered, while the other has no products. Hopefully you can help me as you are the 3rd person I wrote to and still no solution...
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