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Forum Discussion
ParisHenri
Mar 28, 2022Tutor
RN102 Ready Cloud APP trouble
Hi, I'm having trouble with the Ready Cloud application for Windows since last week. Just so you understand the situation, you have to know that my RN102 is not in my house, but at my friends, fe...
- Apr 05, 2022
The servers are getting security updates from time to time to be protected from vulnerabilities and threats.
While we do not specific changes made, it is possible that the servers are now blocking/limiting Windows 7 OS due to lack of security updates since support has ended already for this version.
As much as we would like to it might be already a limitation for Windows 7 OS. If there are any findings we will surely provide it here.
IMO, it will best to get the OS updated.
Thank you too.
Marc_V
Mar 30, 2022NETGEAR Employee Retired
Are you on Win7 SP1? Not really sure what changed but again we have tried to connect using a Win7 box and all seems to be fine. This link might help as well on checking/updating your Win7,
scravatt
Mar 30, 2022Apprentice
Yes, Windows 7 professional SP1. I have 2 different laptops on it and both stopped working around 3/24-25. I have made no changes to either system. I even have an older Win7 system that I tried it on and same issue. The app can't even check for an update in the setting tab. I get an error: "Failed to connect to readycloud server". (see screenshot). Not sure what else to do. Seems like netgear changed something on those dates that caused readycloud app on some Win7 systems to not work anymore.
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