Forum Discussion

Tutor

Mar 28, 2022

Solved

RN102 Ready Cloud APP trouble

Hi, I'm having trouble with the Ready Cloud application for Windows since last week. Just so you understand the situation, you have to know that my RN102 is not in my house, but at my friends, fe...

Marc_V
Apr 05, 2022
scravatt

The servers are getting security updates from time to time to be protected from vulnerabilities and threats.

While we do not specific changes made, it is possible that the servers are now blocking/limiting Windows 7 OS due to lack of security updates since support has ended already for this version.

As much as we would like to it might be already a limitation for Windows 7 OS. If there are any findings we will surely provide it here.

IMO, it will best to get the OS updated.

ParisHenri

Thank you too.

Retired_Member

Apr 12, 2022

Well my previous Post joy was short lived ! I purchased another Laptop with Windows 10 Pro 64bit installed and everything was fine. Installed ReadyCloud and backed up a few Folders with NO problems, did a few test Folders to check Syncing was working fine, NO problems. Then today launched ReadyCloud and got the Network Error message back again. Tried turning Reading Cloud On/Off, rebooting NAS, reinstalling ReadyCloud but no joy. So it may be the issue is just not confined to Win 7.

scravatt

Apprentice

Apr 12, 2022

Hope Netgear support now realizes something is broke with the Readycloud app or servers and it's not OS dependent and they find & fix the issue

Sandshark
Sensei
Apr 13, 2022
At this point, suggesting they are related is premature. There are occasional issues with the ReadyCloud server (one of the reasons I've made a different choice for remote access), and the problems seen on Win10 could just be that.

On the other hand, multiple users have reported the Win7 issue, which does seem to be Win7 specific.
Retired_Member
Apr 14, 2022
Bizarre. now 24 hours later its working OK and Syncing on the 2 Win 10 Pro 64 bit Laptops but still getting the Network Error message on the Win 7 Pro 32 bit desktop. Who knows what the next few days will bring ? I haven't changed anything on the 2 Windows 10 Pc's btw.