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Forum Discussion
meaghan
Nov 01, 2017Tutor
Ready Cloud Desktop App for Mac - Cannot log in
I've been having a terrible time connecting to our server using the ready cloud desktop app for mac, but starting today i am getting this message. if i log in through the website, everything is w...
Retired_Member
Nov 02, 2017Hello meaghan
ReadyCLOUD engineering is investigating Mac client log in issue,I think it should be fixed in the next few days,thanks for reporting issue!
komm_it
Nov 06, 2017Guide
Hello Deniro,
Any update?
It's been a few days now.
- Retired_MemberNov 07, 2017
hello all
The ReaydCLOUD engineering has already updated latest ReadyCLOUD client for Mac in ReadyCLOUD portal,this version fixed account sign in issue.
- komm_itNov 07, 2017Guide
Hello Deniro,
Sorry to insist but I've just downloaded the "new" version (ReadyCLOUD 1.4.739.165 from 23/11/2016) from the portal. But still have the same problem.
Actually I already had this version installed on my system. So, it seems that the "new" version on the portal is not that new.
Could you provide a direct link to the version that fix the account sign in issue. Thanks
- Retired_MemberNov 07, 2017
Hello Komm_it
Please wait a couple hours then try download again because there should be some delay in server synchronization.
- skerfootNov 07, 2017Guide
What is the version number for the fixed version? I downloaded and installed the readycloud app from the portal, but it still says that it's version 1.4.
However, when you use the in app updater, instead of saying that you have the up to date version of the software, it gets stuck on "checking". This is different than it was a day or two ago.
- BadBobNov 07, 2017Guide
Went to the website and downloaded ReadyCloud for Mac, Version 1.0.634.
I deleted the old ReadyCloud with the prefs, etc., re-started and installed the above. Still got the same error message. The pull-down shows version 1.0 and I too, find when I have it check for updates, it never stops checking. What did Netgear fix???
I have an RN102 and did not find your RC version 1.4
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