NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ready NAS 314 - RN31400
Firmware 6.6.0
I am trying to add and connect a remote ReadyCloud User. When they try to login they get the message, "Currently you have no registered or shared devices."
I have tried turning ReadyCloud off then on again to no avaiable.
I was going to delete them as a user, but after clicking the checkbox beside their name in MANAGE, then DELETE, they don't go away as a user.
Any ideas what to try next?
2 Replies
Replies have been turned off for this discussion
Hello Davelfs,
Does this user already have files stored to his/her home share? If so, deleting the user will also delete the home share and files stored in it.
About being unable to delete the user, have you tried clearing the browser cache and trying on another web browser?
Welcome to the community!
Regards,
Hi davelfs,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
