Forum Discussion

Follower

Dec 01, 2015

ReadyCloud Still down?

Obviously it is still not fixed, can't use the desktop app or the web portal, everything from don't see any volumes to just sitting there connecting for the last 3 hours. If tyhis nonsense continues i'm going to have to go back to Synology, never had such issues with them.

Desktop client

ReadyCLOUD Portal

13 Replies

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mdgm-ntgr
NETGEAR Employee Retired
Dec 01, 2015
Hi aleutian,

The services are back up. Another user who though there was still an outage, found his problems were resolved after he updated to 6.4.1. Have you updated to 6.4.1 yet?

You can update to 6.4.1 via the local admin UI at http://ip.address.of.nas (one way to access this web page is to click setup in RAIDar)
- Ramonlaar
  Aspirant
  Jan 04, 2016
  it seems that this problem still exists i have the same issue (6.4.1 indeed installed)
  - BrianL2
    NETGEAR Employee Retired
    Jan 04, 2016
    Hi Ramonlaar,
    
    Can you provide some screenshots and error messages if any.
    
    Kind regards.
    
    BrianL
    NETGEAR Community Team