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Forum Discussion
ReadyNAS Online (VPN Disconnected) Windows and Android
Still having issues with this, and really need help in resolving. On 5/18 I upgraded my RN214 to firmware 6.5.0. My cloud account has been migrated with my Netgear account. The Windows client is vers...
Looks like I have this worked out now, and I'm going to say it's something on the NG servers that happened during the merge of accounts. I granted access to one of the folders, to another one of my email addresses. I received the invitation and clicked to accept. Since I was previously logged into to ReadyCloud, it notified me of such, I logged out, and then it asked me if I wanted to bind to my ReadyCloud account or continue without binding. I clicked to bind the account, and recevied an error that said the invitation was no longer valid. I then went back to the Admin portal, clicked Leave, and logged in with the new email address. Now both the Android and Windows clients connect from the internet.
If anyone from NG can explain what happened, my curiosity would be greatful.
Hello RichStevenson,
Not really sure what happened.
Do you mean to say it now works with a different account? Not the one you first entered as main ReadyCloud in the admin page?
Regards,
Correct. I now have two MyNetgear accounts. The original one that I merged durng the upgrade for 6.5 (this is the one ReadyCloud stopped working with), and a second one that while logged in with the first, I shared a folder to. When I accepted the invitation, it asked me if I wanted to bind, so I did. then I used that second account to join ReadyCloud in the Cloud tab of the Admin console.
Hello RichStevenson,
What is the email domain that worked and did not?
Regards,
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