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tomiaurednik's avatar
Dec 19, 2016

RN104 Ready Claud app VPN connection disconnected and Ready Claud service unavailable

v: 6.6.0; Eth0, static IP

Proxy not set; primary DNS (primary router DNS), and primary ISP DNS as secondary DNS.

 

I have local user; un: Name1.Surname1 ; email(em): user1@domain.tld

I have admin user for Ready Claud (RC), em: admin@domain.tld and I invited user name1.surname1 , em:(user1@domain.tld) . Here maybe was a problem or still is?

It works fine until I reinstall win 10 home. Now works, but I have in Ready Cloud error: Service unavailable?

 

 

I change user1 to name1.surname1_L (add _L in the end of the surname); user1@domain.tld

 

I can access normal RC with bout users: admin and user1. With user1 to all my 3 dir: documents, pictures and public (only web).

 

 

Problems/ questions:

  1. RC app: VPN connection doesn’t work any more? VPN disconnected
  2. With RC user, I cannot access to public directory with explorer (I change credentials, but didn’t work ???), but I have r/w (full) permissions on web? RC on web works as it should.
  3. Surname1 and RC user1 are the same person. So I have to arrange only user1 , who is RC user, but public access doesn’t work? (Q 2 in 3 are linked)
  4. In admin window: Ready Cloud error: Service unavailable? (reboot didn’t help). Which log should I watch for this?
  5. When connected as RC user as admin or user1, can’t see any more my device? Should I reconnect? Wont destroy this my current users?

 

Any help will be appreciated.

Best regards,

Tomi

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  • Retired_Member's avatar
    Retired_Member

     

    Sent PM  to request system log.

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