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Forum Discussion
Solved
"Something is preventing the ReadyNAS from connecting to the ReadyCLOUD server."
I have upgraded two of my ReadyNAS104 devices to 6.6.0 and can't get either of them to join to my MyNETGEAR account. I have factory reset both of them, added the Google DNS addresses, turned off ...
One of your units has a bad disk.
The ReadyCLOUD user must not share the same email address as a local user. Did you configure some local users to have the same email address?
Thanks for replying. I've sent through the logs by PM.
One unit was bought new and registered on MyNETGEAR and the other was bought second hand and already registered to someone else.
Looking at the logs, there are some messages that might be a clue:
System: Local user account […] was renamed to […38a2] due to the conflict with added ReadyCLOUD user […].
System: Local user account […] was renamed to […9d37] due to the conflict with added ReadyCLOUD user […].
System: Local user account […] was renamed to […51b3] due to the conflict with added ReadyCLOUD user […].
One of your units has a bad disk.
The ReadyCLOUD user must not share the same email address as a local user. Did you configure some local users to have the same email address?
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