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mlobrien117's avatar
mlobrien117
Aspirant
Dec 13, 2019

Word for Mac opens as Read - Only

I have recently had an issue arise with Word for Mac. I store files on the NAS Drive and when I open them they are always read only. The only workaround I have achieved is to save the documents onto my desktop and then I can open them and edit them, then have to save them back to the NAS Drive. Any ideas on how to get back to being able to open and edit documents on the NAS Drive without the workaround?

The only recent change apart from a firmware update is I have changed to a static IP

10 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Have you tried resetting the file permissions setting on the NAS share?

     

    Are you using the same credentials to access the NAS in finder that you were using before this problem bega?

    • mlobrien117's avatar
      mlobrien117
      Aspirant

      I have reset the file permissions on share but unfortunately still have the same issue :( 

      I am using the same credentials as before

  • I don't know about the Mac version of Word (and other Office programs) for sure, but the Windows version opens a temporary file (invisible and beginning with ~) when you open a file.  If it cannot create that file, then it opens the file as read-only.  If the Mac version works similarly (can you normally see the temp file after opening a file if you include invisible files?), then something is likely preventing the creation of that file.  It could be permissions, or it could be that an old version of the temporary file is not being closed properly, preventing creation of a new one.  I'm not really sure what the root cause of the second case could be, unfortunately.

    • mlobrien117's avatar
      mlobrien117
      Aspirant

      If Mac does the same as Windows I'm not sure where the temp file is located, it isn't like Windows where you see the ~file in the same location you open it

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        What filesharing protocol are you using to access the share?  SMB?

         

        Have you looked at the file permissions on the Mac to see if the files themselves are read-only?

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