Command line help

Question

This is an unusual request for assistance.

We have IDrive backup application installed on the ReadyNAS systems. As a Backup App it seems full featured and aside from some GUI confusion works well at very reasonable cost.

We had significant problems with the APP initially – it displayed directories that were non-existent according to the NETGEAR GUI display of shares/directories.

The IDrive developers scratched their head and eventually found six of these

‘non-existent’ (according to the NETGEAR listing) directories. I have deleted them with SSH access and the IDrive app does not seem them.

There is one directory that still shows up – “ZZZZ”. Obviously this was setup during testing, possibly years ago.

We are barely literate with LINUX commands. I would appreciate it if a kind individual could provide “ls” command or equivalent that would locate the errant “ZZZZ” directory. I will in turn delete it after some investigation.

StephenB · Answer

Digital999&nbsp;wrote:
&nbsp;
We are barely literate with LINUX commands. &nbsp;I would appreciate it if a kind individual could provide &nbsp;“ls” command or equivalent that would locate the errant “ZZZZ” directory.&nbsp; I will in turn delete it after some investigation.&nbsp;

Log into ssh using root as the username and the NAS admin password.
&nbsp;
find /data -type d -name "ZZZZ" -print
will find all the ZZZZ directories in the data volume (and output the full path to the folder).
&nbsp;
&nbsp;
Note that data in the above command needs to match the actual volume name you are searching in.&nbsp; (With X-RAID, the volume name is always data).

Digital999 · Answer

Thanks -- found it.It was in the /media directory and apparently related to an old Seagate drive I had been testing with years ago that was removed and replaced with operational drives.&nbsp;&nbsp;I appreciate you kind help.&nbsp;&nbsp;&nbsp;

StephenB · Answer

Digital999&nbsp;wrote:
Further investigation indicates that this entry was related to external media device connected via USB.&nbsp;&nbsp;
&nbsp;

The system reates an empty folder in /media to serve as a mount point for the USB drive.
&nbsp;
There are some rare situations where data can end up in that mount point - for instance it can happen if a USB drive is removed during a backup job.
&nbsp;
Digital999&nbsp;wrote:
It would be nice of NETGEAR had a way to purge that information or at least document where that information is saved.&nbsp;

It would be nice if there were a way to delete the mount points from the GUI (and remove whatever other info might be in the database at the same time).&nbsp;
&nbsp;

Digital999 · Answer

Further investigation indicates that this entry was related to external media device connected via USB. My guess is that the USB external storage info obtained when the device is plugged in for the first time is stored someplace and since the drive may not ever be plugged into the NAS again it is not purged.

The area of SATA and USB external connections seems a mystery. External devices are 'recognized' once they are plugged in so obviously there must be some information about these devices saved someplace. It would be nice of NETGEAR had a way to purge that information or at least document where that information is saved.

Thanks again StephenB for leading me to the solution.

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Command line help

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