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Forum Discussion
_Sara_
Sep 06, 2016Aspirant
Dropbox Manager (R6x86) on ReadyNAS 314
Was hoping to find some help on ReadyNAS Dropbox Manager (R6x86). It installed successfully but it doesn't do anything. clicking on setting, launch etc gets an epic error screen "UnboundLocalError at...
mdgm-ntgr
Sep 06, 2016NETGEAR Employee Retired
What's the name of your data volume?
Which firmware are you running?
Do you have any other apps installed? If so, which ones?
_Sara_
Sep 06, 2016Aspirant
The device name is Office-NAS, as far as I know the volume is just called 'data.' There is a USB inserted in the back USB_HDD_2.
The Dropbox Manager app is switched on when viewed on the apps page, it installed like that, the switch to turn the app off is unresponsive, it won't turn off.
Firmware is 6.2.4
This is the only app.
Thanks.
- mdgm-ntgrSep 07, 2016NETGEAR Employee Retired
6.2.4 is very old firmware. You may wish to update your backup then update the firmware.
- _Sara_Sep 08, 2016Aspirant
I tried the following three things today.
- I updated the firmware to the latest available
- I uninstalled the app, reinstalled it and cycled the power to the device
- I tried it with no USB drives connected
After each one, the problem still existed.
- mdgm-ntgrSep 08, 2016NETGEAR Employee Retired
Can you send me your logs (see the Sending Logs link in my sig)?
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