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Forum Discussion
Encrypting to Amazon Sync
So I finally got my Amazon Sync working and it's currently uploading my first 1TB. Yay!! However, I got to thinking about security. There's a clause in the amazon terms of use that says they can ...
vrspectre: we meant to post this earlier, but somehow must have made an error in uploading.
In response to your comparison of ReadyNAS Vault and Amazon's Cloud Drive sync option...
1. These aren't exactly apples to apples solutions, though both can be used for many similar purposes. One key difference you've already highlighted in this thread is that data is encrypted at rest with RNV. Meaning, the files are all encrypted on your device and never decrypted until they are returned to an authenticated device. Additionally, you have the option of using Personal Keys that the RNV service does not have access to (warning: if you use this option and lose/forget your passphrase, RNV cannot help you recover your data). There are several other features/function (e.g. granular control over backup rules, versioning/archiving, appropriate handling of attached devices, etc...) but those may not even matter for this case.
2. We hear you loud and clear on the price. Amazon's one price fits all seems designed to attract many users with the knowledge that some users (like those with 2 TB of data) will be "loss leaders." RNV has a variety of different plans that are built to cater to specific needs - perhaps one of our Personal plans will work. Or maybe our sales team can provide a discount - please check in at support@vault.readynas.com and reference this thread. The team will try to find the most economical plan for your use case and may be able to save you money.
Hope this helps in the evaluation process.
I wrote via email, and got pretty much a stock answer. Here is why ReadyNAS Vault doesn't work for me...
Really all I wanted was to backup my NAS. It’s still supported based on the web page, but the pricing is totally unrealistic. Most of the data is archive data, and won’t be accessed unless I have a total failure of the ReadyNAS.
It’s already just under 3Tb, and your plan is $39.95 per month for 2Tb. That’s totally unaffordable for a home user looking for occasional disaster recovery access and little else. Also your restrictions make it unsuable, I have backups of laptop hard drives going back to the early 1990’s archived on the ReadyNAS. The backups are often single files, many of them are over 15Gb in size. Again, chances are I’ll never need to access them. They are archived on the NAS and I just want the NAS backed up…
I need none of the things you list as “features” – link sharing, folder sharing, multiple devices, nor do I need a mobile app.
Hi cathcam,
Thanks for the feedback. It sounds like there are two issues (cost and individual file size limitations), and the other note that many of the other features we offer are not of interest to you (i.e. just aren't relevant for your specific use case). We just want to comment below to let you (and/or other readers) know that we are listening...
re: Pricing -- We do offer lower cost "Personal" plans but I don't think they will work for you due to individual file size limits we enforce. As we get better pricing from our vendors and become more efficient, we will work to pass those savings on to end users but we understand that for the use case you are interested in it may make sense to go directly to a provider like Amazon Glacier (very low cost, high quality storage, aptly designed for your needs).
re: File size limitations -- we understand your frustration. While we will continue to increase our limitations on individual file size, it seems like we are a long way from supporting your full sized system images. We will pass the feedback along to our engineering team and let them know that the demand for large files (i.e. > 100GB) is strong and encourage them to accelerate their deployment of increased thresholds.
We're sorry we can't better meet your needs today. Thanks again for the candid report.
Thanks for replying.
Really the pricing is the main issue. If the pricing was even practical, in my case, archiving and disaster recovery of a NAS, I could deal with file size by chopping up the files to 15Gb or less. I know how to do that if needed. My hard drive backups that are archived range from 10Gb-140Gb. I have few actual files that are not backups that would be greater than 1Gb.
On the Pro plan, at least from the website, http://www.readynasvault.com/cloudfs/#Comparison Table it's not clear how any overage is priced, or if it's possible. Does anyone, even a home user with a NAS actually have just 1Tb of data?
Given the service is aimed at ReadyNAS systems, it just seems the capacities are all too small.
Ah - based on your feedback we also have to improve our comparison chart, as it is failing to convey an important aspect of the plan strucutre. These are fairly new plans, only widely available for a few months now and we have been experimenting with explanatory pages (the current one isn't doing its job).
Absolutely we support much larger capacities than 1,000 GB for the Pro plans. That is, for the Pro plan, it starts at $9.95 for 1,000 GB, and can be expanded in 1,000 GB chunks for an additional $10 per chunk (e.g. 2,000 GB Pro for $19.95, 3,000 for $29.95, etc... - on to infinity, though we don't have very many Pro user over 12,000 GB.
Same goes for the Business plans, only the pricing is consistent with the entry point there. We have some users who have enormous data footprint, but they are backing up and syncing multiple devices.
So, while that may now do anything to help with our current pricing, we can and do support much larger capacities. We're grateful to you for helping identify that point of confusion and will be making updates to the page very shortly.
Thanks,
RNV Team
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