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Forum Discussion
Genie Marketplace RN314
Hello, I have a new RN314 FW 6.0.1, I enabled Genie app and used the same account than the one used with Duo v2. Nothing happens, I don't see my RN314 in the market place and on the dashboard nothi...
I don't see this on my RN102 - I get a 404. It will connect to genie when I go into the apps page and enter my credentials.
snip3rboy wrote:
jonjonoo wrote: Unfortunately I don't see the device at all, the message is No Devices Found :(
Hi jonjonoo,
Can you confirm that the required component is running on your NAS? On your browser, go to https://your.nas.ip/CPProxy. You should get the page that says "Hello from Your NETGEAR Control Point".
- snip3rboy
I have noticed that if I enter my ReadyCloud/Remote credential instead of genie's, that the NAS appears to accept it, In that case logging into genie.netgear.com shows that the device is offline. Rebooting the RN102 is the only way I've found to recover from this.
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