Forum Discussion

Aspirant

Oct 17, 2016

Solved

No device on ReadyNas remote

Hello, I see no device on readynas remote (on readCloud Agent (PC)). My login is correct. if I use Readycloud on the web I can see my 2 NAS (after click on discover button) On web site Readyna...

Netgear Apps & Add-ons

Davidnet59
Oct 18, 2016
I contacted support.
READYNAS REMOTE is no longer compatible with OS 6.6.0. (or 6.5?)
I must use the client READYCLOUD
bye

Davidnet59

Aspirant

Oct 18, 2016

I contacted support.

READYNAS REMOTE is no longer compatible with OS 6.6.0. (or 6.5?)
I must use the client READYCLOUD

bye

JennC
NETGEAR Employee Retired
Oct 18, 2016
Hello Davidnet59,

Yes that is true. ReadyNAS Remote has been removed from ReadyNAS OS6 starting firmware version 6.5.0. ReadyCloud is the one to be used now. As for ReadyNAS Replicate, you will be using ReadyNAS Remote account ID and the password is the ReadyCloud account's password.

Sorry for the delay.

Welcome to the community!

Regards,
JennC
NETGEAR Employee Retired
Oct 21, 2016
Hello Davidnet59,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,