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Forum Discussion
Minkin
Jan 06, 2021Aspirant
Plex Media Server
Netgear ReadyNAS 316 with 12TB (6x2TB = 9TB after configuring array). Firmware is up to date at 6.10.3. Current Plex Media Server (PMS) - Version 1.20.1.3252 Since installing this version I have...
Minkin
Jan 09, 2021Aspirant
Hi Marc_V,
Yes I have tried reinstalling several times. Most recently I tried plexmediaserver_1.21.1.3842-b0c7a97d9_amd64.deb which I downloaded from Plex.tv. It's confusing to me to see amd64 when I have selected NetGear as the PMS.
I have also tried to uninstall and that fails now too. :(
I appreciate any thoughts or ideas how to proceed you may have.
Marc_M
StephenB
Jan 09, 2021Guru - Experienced User
Minkin wrote:
It's confusing to me to see amd64 when I have selected NetGear as the PMS.
This is standard linux naming. AMD actually invented this 64 bit instruction set, although it is available now on both Intel and AMD processors.
Minkin wrote:
I have also tried to uninstall and that fails now too. :(
The plex forum might be a better place to pursue the claiming problem.
Are you uninstalling from the web ui, or from ssh?
- MinkinJan 14, 2021Aspirant
Hi StephenB,
I am installing from the web UI. I don't know anything about SSH - unfortunately.
I have asked on the Plex forum and the reddit /Plex forum. I have recieved no replies to my posts.
What if I were to wipe the drive entirely? Would that get me back to a better place?
Is there something that SSH provides that the web ui doesn't? Do I need to persue that avenue?
Thank you!
Marc
- StephenBJan 14, 2021Guru - Experienced User
Minkin wrote:
What if I were to wipe the drive entirely? Would that get me back to a better place?
A factory reset would of course resolve the uninstall problem, and give you a clean slate to try again.
It is of course painful.
Minkin wrote:
I don't know anything about SSH - unfortunately.
Is there something that SSH provides that the web ui doesn't?
It would give you a bit more information on what is going wrong. But if you don't know linux then it's not a good path.
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