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Forum Discussion
Encrypting to Amazon Sync
So I finally got my Amazon Sync working and it's currently uploading my first 1TB. Yay!! However, I got to thinking about security. There's a clause in the amazon terms of use that says they can ...
Hi cathcam,
Thanks for the feedback. It sounds like there are two issues (cost and individual file size limitations), and the other note that many of the other features we offer are not of interest to you (i.e. just aren't relevant for your specific use case). We just want to comment below to let you (and/or other readers) know that we are listening...
re: Pricing -- We do offer lower cost "Personal" plans but I don't think they will work for you due to individual file size limits we enforce. As we get better pricing from our vendors and become more efficient, we will work to pass those savings on to end users but we understand that for the use case you are interested in it may make sense to go directly to a provider like Amazon Glacier (very low cost, high quality storage, aptly designed for your needs).
re: File size limitations -- we understand your frustration. While we will continue to increase our limitations on individual file size, it seems like we are a long way from supporting your full sized system images. We will pass the feedback along to our engineering team and let them know that the demand for large files (i.e. > 100GB) is strong and encourage them to accelerate their deployment of increased thresholds.
We're sorry we can't better meet your needs today. Thanks again for the candid report.
Thanks for replying.
Really the pricing is the main issue. If the pricing was even practical, in my case, archiving and disaster recovery of a NAS, I could deal with file size by chopping up the files to 15Gb or less. I know how to do that if needed. My hard drive backups that are archived range from 10Gb-140Gb. I have few actual files that are not backups that would be greater than 1Gb.
On the Pro plan, at least from the website, http://www.readynasvault.com/cloudfs/#Comparison Table it's not clear how any overage is priced, or if it's possible. Does anyone, even a home user with a NAS actually have just 1Tb of data?
Given the service is aimed at ReadyNAS systems, it just seems the capacities are all too small.
Ah - based on your feedback we also have to improve our comparison chart, as it is failing to convey an important aspect of the plan strucutre. These are fairly new plans, only widely available for a few months now and we have been experimenting with explanatory pages (the current one isn't doing its job).
Absolutely we support much larger capacities than 1,000 GB for the Pro plans. That is, for the Pro plan, it starts at $9.95 for 1,000 GB, and can be expanded in 1,000 GB chunks for an additional $10 per chunk (e.g. 2,000 GB Pro for $19.95, 3,000 for $29.95, etc... - on to infinity, though we don't have very many Pro user over 12,000 GB.
Same goes for the Business plans, only the pricing is consistent with the entry point there. We have some users who have enormous data footprint, but they are backing up and syncing multiple devices.
So, while that may now do anything to help with our current pricing, we can and do support much larger capacities. We're grateful to you for helping identify that point of confusion and will be making updates to the page very shortly.
Thanks,
RNV Team
I'm in the same boat. I'm a home user and the majority of my 3TB needs are under 1GB files. The exceptions are within 2GB. It would be great if the personal plans supported up to like 5GB files. That would cover all of my documents and home movies. The only thing still as an outlier would still be a few zip file backups that are 20-100GB in size. But those aren't as important to me as the rest of it.
We just wanted to close the loop here.
1. If you need file size limits of up to 2GB, please reach out to us. We will make it happen for you.
2. vrspectre : per the avove, we hope everything is working well for you now.
3. In short order, all the Pro plans will have the individual file size limits increased to 2GB. We intend to keep raising the limits over time. Thanks for your patience and support - and always for your feedback.
Yup, i've got the 2GB files working great now so everyting is great. Thanks
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