NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
obaeyens
Sep 14, 2015Aspirant
ReadyNAS 104 locking up, caused by the bit rot option?
Hello, I recently purchased a ReadyNas 104, I updated the OS to 6.2.5 but I have this NAS freeze that happens a lot and the only way out is to pull the power plug. After many tries I think I ...
- Sep 19, 2015
So far for days I did not have any lockups.
The 2 things I did was disable the 'virus scanner' and disable any 'rot protection'
obaeyens
Sep 14, 2015Aspirant
SMB, UPnP, HTTP, HTTPS, Anti virus. No Apps.
It happened whan I tried to backup to an external USB drive. But I also have noticed that it is frozen when I get up in the morning. when ity had absolutely nothing to do.
The only difference appears to be "bit rot" protection that somehow brings the NAS into a complete freeze. Display does not respond, web site times out, no access ot the drives.
2 Hard disks WD Reds 4 TB.
I disabled bit rot on all my shares and it appears stable now.
mdgm-ntgr
Sep 14, 2015NETGEAR Employee Retired
What kind of data are you storing on the NAS?
- obaeyensSep 14, 2015Aspirant
That is a strange question. I do not expect a NAS to freeze completely for hours over the type of data.
But the answer is, mostly RAW images 24 MB each.
Also the freeze happens when the NAS if 50% full no snapshots, or anything special.
I am not even accessing the drive at that moment. It can even freeze when my computer is down.
No special cleanup processes are running when it freezes. Nothing in the logs.
When I press the power button the display does not light up, and nothing happens when I press the backup or power button for 30 or more seconds.
So far since I disabled bit rot on all my shares I seem not to have any lockup issues anymore.
- obaeyensSep 14, 2015Aspirant
I was convinced that it was bit rot setting but the issue is stille there.
This time during backup, it just freezes. The backup light is blinking, but nothing is happening.
The only way out of this is to pull the power cord.
- mdgm-ntgrSep 15, 2015NETGEAR Employee Retired
I asked about what kind of data as some use cases are more suited to using bit-rot protection than others.
Can you send in your logs (see the Sending Logs link in my sig)?
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!