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Forum Discussion
ReadyNAS Amazon Cloud Drive Not Turning On
Hi,
I have a ReadyNAS 516 running OS 6.9.3
I've been running a sync to my Amazon Cloud Drive since the feature was implemented, however, over time my Amazon drive has become very ...
Hi marksjsy,
Welcome to the Community!
Can you download the NAS system logs and provide it to us? You may check this link for the procedure on how you can send it.
You may also do an OS reinstall after downloading the logs and see if that will help. Here is the article for the steps on you can access the boot menu and select the OS reinstall.
Regards,
Thank you. I've emailed the logs.
Incidentally I also have a ReadyNAS 212 which I tried to perform the same actions, and exactly the same thing happened. It's running 6.9.3 too. I have attached log files from both boxes.
They are both in a production environment so would rather not perform OS reinstallations unless absolutely necessary.
Thanks
Hi marksjsy,
Thank you for providing the logs. I see this log message on the fvamazon.log of both NAS devices.
RN516
Aug 23 22:09:05 NAS1 fvamazon[4518]: __parse_quota: available -2147483648 is a negative number. Set it to 0. Your storage may be over quota.
Aug 23 22:09:05 NAS1 fvamazon[4518]: acd_cache_get_checkpoint: Failed to open /apps/.cloud-storage/cache/fvamazon/checkpoint for reading!RN212
Aug 23 21:58:35 NAS4 fvamazon[17615]: __parse_quota: available -2147483648 is a negative number. Set it to 0. Your storage may be over quota.
Aug 23 21:58:35 NAS4 fvamazon[17615]: acd_cache_get_checkpoint: Failed to open /apps/.cloud-storage/cache/fvamazon/checkpoint for reading!Can you try first disabling the volume quota on the NAS device?
Regards,
Hi John
The quota referred to in the logs is the over-quota for my Amazon Drive in the cloud. I originally subscribed to Amazon Drive when they gave unlimited storage for £55 a year, which is why the clearout because I'm over-quota. Quotas aren't enabled on either of my NAS boxes.
Thanks
Mark
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