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Solved
RN202 Antivirus Plus addon application hangs
Her are may stats... Firmware: 6.4.1 OS: Windows 7 Pro on desktop connecting. ReadyNas: RN202 model Standard LAN configuration where the NAS is on a shared network with internet connectivity. ...
Hi ToddHamp,
I'm glad it helped. You may now tag this thread as closed by clicking the "Accept as Solution" button in one of the responses that you received.
Kind regards,
BrianL
NETGEAR Community Team
ToddHamp wrote:
Her are may stats...
Firmware: 6.4.1
OS: Windows 7 Pro on desktop connecting.
ReadyNas: RN202 model
Standard LAN configuration where the NAS is on a shared network with internet connectivity.
I installed the latest Anti-Virus Plus and went to the Overview tab to see what it can do. I started by selecting the "Disinfect" from the dropdown of what to do when a virus is detected. I then clicked Save but then is just runs and runs. i left it for about an hour and came back with it still running with the busy cursor at the center of the web page. Is it scanning or something and that is why is remains busy? otherwise this app is a bust for me.
This is serious performance issue with the AntiVirus service in 6.4.1 and 6.4.2 (beta). The current advice from Netgear is to disable the service completely for now.
Note the issue is not with the AV Plus app - its with the AV service itself.
Hi ToddHamp,
Welcome to the community!
Let us know if StephenBs suggestion worked out for you. Otherwise, we will have to investigate the problem that you've encountered.
Kind regards,
BrianL
NETGEAR Community Team
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