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Forum Discussion
cduggins
Jun 17, 2022Guide
after move cannot connect to NAS 316
after moving I cannot connect to my NAS, but I am able to still see my son's NAS and connect to it in ReadyCloud error message from RAIDar........says network error but I can connect to my sons. I ...
- Jun 21, 2022
I did the OS reset and I'm up.
Thanks for your help.
cduggins
Jun 19, 2022Guide
found I had the wrong IP and had changed the data directory name...here's the results..
C:\>net use t: \\192.168.0.18\CDuggins /user:admin password
System error 53 has occurred.
The network path was not found.
C:\>net view \\192.168.0.18
System error 53 has occurred.
The network path was not found.
C:\>ping 192.168.0.18
Pinging 192.168.0.18 with 32 bytes of data
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.0.18:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\>
everything else tells me to check my network settings...I think they are correct. I'm sharing.
cduggins
Jun 19, 2022Guide
192.168.1.108 is my PC
- StephenBJun 20, 2022Guru - Experienced User
cduggins wrote:
192.168.1.108 is my PC
Then you cannot connect to 192.168.0.xxx IP addresses, because they are not on the same subnet as your router (which is using 192.168.1.xxx).
Where did you find the 192.168.0.18 address? Is this from RAIDar or the NAS LCD screen???
- cdugginsJun 20, 2022Guide
IP was same on both RAIDar and NAS screen
- cdugginsJun 20, 2022Guide
PC setting must be okay because I can get to my son's NAS from my PC and ready cloud and RAIDar and the PC see my NAS.........I don't know why I can't log in.
- StephenBJun 20, 2022Guru - Experienced User
cduggins wrote:
PC setting must be okay because I can get to my son's NAS from my PC and ready cloud and RAIDar and the PC see my NAS.........I don't know why I can't log in.
The problem is that you set up a static IP address on your RN316 in your old home (and likely then forgot all about it). That address doesn't work with your current router configuration. The NAS can't connect to your PC or your router - and therefore can't connect to ReadyCloud either.
The simplest solution is to reconfigure your new router to use 192.168.0.x addresses. If you send me more info what router model you have, I can probably find the setting you need to change.
Another solution is to do an OS reinstall from the NAS boot menu. If you prefer to do that instead, the procedure is described on pages 81-82 here: https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
The OS reinstall will
- reset the NAS network configuration to use DHCP (getting the IP address from your router).
- reset the admin password back to password.
- disable volume quota (which can be re-enabled on the volume settings wheel).
- cdugginsJun 21, 2022Guide
home network..this is a AtandT model BGW210-700
Device IPv4 AddressDHCPv4 NetmaskDHCP ServerDHCPv4 Start AddressDHCPv4 End Address192.168.1.254 router IP 255.255.255.0 DHCPv4 netmask On DCHP sever 192.168.1.64 DHCPv4 start address 192.168.1.253 DHCPv4 end address - StephenBJun 21, 2022Guru - Experienced User
cduggins wrote:
home network..this is a AtandT model BGW210-700
Device IPv4 AddressDHCPv4 NetmaskDHCP ServerDHCPv4 Start AddressDHCPv4 End Address192.168.1.254 router IP 255.255.255.0 DHCPv4 netmask On DCHP sever 192.168.1.64 DHCPv4 start address 192.168.1.253 DHCPv4 end address You want to change the three 192.168.1.x addresses to 192.168.0.x (192.168.0.264, 192.168.0.64, 192.168.0.253).
These settings all appear to be on this page of the router web ui:
- cdugginsJun 21, 2022Guide
I did the OS reset and I'm up.
Thanks for your help.
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