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Forum Discussion
Mrdavepa
Dec 10, 2015Aspirant
Avoid 2120 6.4.1 firmware upgrade #26163579 #26153708
On 2120 models at least, the system becomes unstable and hangs occasionally.
I upgraded 2 units. One hangs ever evening and one hangs every few evenings.
It leaves the unit completely dead a...
mdgm-ntgr
Dec 10, 2015NETGEAR Employee Retired
Support is working to diagnose what is causing the problem on your systems.
- MrdavepaDec 11, 2015Aspirant
Yes I have two support tickets open. Neither has deterimned a problem or fix.
I am assuming I'll have to downgrade to 6.2.4, if that is even possible.
It's been 3 days still no clear answer to the problem.
My advice to everyone who hasne't upgraded is stay the heck away from it. You just don't know what the results will be.
- JennCDec 11, 2015NETGEAR Employee Retired
Hi Mrdavepa,
When it hangs, you might want to check if the NAS is still responding to ping requests to know if it still working with the network.
Also, one user reinstalled the FW manually and everything went fine.
Regards,
- MrdavepaDec 11, 2015Aspirant
When the units hung, the lights on the front where on. But, there where no shares, no response from Raidiator and no response to pings.
This was a very smooth firmware upgrade considering that I had to install 6.2.4 at least twice to get it to boot smoothly.
I thought netgear finally got it right.
I guess I was wrong.
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