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Back USB ports not working anymore
Hello everyone. I'm new here. I tried to look into the discussions but I didn't find anything related to my problem. Here's the situation: I bought an external USB HD with power supply to do the b...
You could try powering down the NAS, and disconnecting it from power for a bit (15 minutes or so). Then try powering up again and retest the ports.
It is a long shot, but it could work (and is easy to try).
I forgot to add: Firmware 6.10.3
You could try powering down the NAS, and disconnecting it from power for a bit (15 minutes or so). Then try powering up again and retest the ports.
It is a long shot, but it could work (and is easy to try).
StephenB wrote:You could try powering down the NAS, and disconnecting it from power for a bit (15 minutes or so). Then try powering up again and retest the ports.
It is a long shot, but it could work (and is easy to try).
Thank you for your advice, I will try that. I'll power it down now and turn it on when I'm back home. I'll let you know if it helped.
I've not seen a problem like that. Hopefully, it is just a software issue and the long reset will clear it. I doubt seriously that an OS re-install or Factory Default would do more. The two rear ports probably do use a different controller than the front one (they are on most models, but I don't have an RN104), so something unrelated to what you are doing for the backups (other than just doing them and exercising the ports) may have damaged something. If the reset doesn't work, do you have a USB drive (not just stick) that is not self-powered you can use to check if it even spins up when connected?
For your smart switch, can you set up something that looks for the presence of a file on the USB drive and won't do the shut-down if it's found? Otherwise, you continue to risk shutting down without a proper ejection.
Sandshark wrote:For your smart switch, can you set up something that looks for the presence of a file on the USB drive and won't do the shut-down if it's found? Otherwise, you continue to risk shutting down without a proper ejection.
I should do something like that. I'll think about it. Thank you too for the advice.
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