NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Yoda3647
Jan 13, 2022Aspirant
Can not connect
ReadyNas 316 Okay my problem started when my VPN tech Support told me to do this " Danil Kolesnikov (Support Team) Jan 13, 2022, 4:57 GMT+2 Dear Customer, Thanks for attached screenshot. ...
- Jan 13, 2022
Thanks for the quick reply but I figured it out. As to your question yes it was the Ready cloud app I was talking about, and as to the PING tried that and no response. Now as to the problem solving.
I figured out that the VPN app from VPNunlimited automatically started when I restared my PC after reinstalling it and also the VPN app also has in the settings a KILL function that if the VPN is not on to not connect to internet, So I change the settings to not auto start and turned the KILL function off then I restared my PC and I can now connect to my NAS.
StephenB
Jan 13, 2022Guru - Experienced User
Yoda3647 wrote:
in the Netgear app it says next to my NAS's name "Online(VPN Discounected)"
Is ReadyCloud? If not, what "Netgear app" do you mean?
Yoda3647 wrote:
"net use t: \\nas-ip-address\data /user:admin nas-admin-password” and I get System error 53 has occurred."
Can you ping the NAS IP address...
Yoda3647
Jan 13, 2022Aspirant
Thanks for the quick reply but I figured it out. As to your question yes it was the Ready cloud app I was talking about, and as to the PING tried that and no response. Now as to the problem solving.
I figured out that the VPN app from VPNunlimited automatically started when I restared my PC after reinstalling it and also the VPN app also has in the settings a KILL function that if the VPN is not on to not connect to internet, So I change the settings to not auto start and turned the KILL function off then I restared my PC and I can now connect to my NAS.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!