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Forum Discussion
jglazer63
Jan 26, 2020Tutor
Cannot log in
Suddenly I can no longer log into my 424. I tried the password recovery and it says "Recover password failed". When I try to log in, it just cycles a couple times then says account locked wait 5 ...
jglazer63
Jan 27, 2020Tutor
I am absolutely certain I know what the password was. Chrome also knew what the password was. It just suddenly didn't work. I had to reinstall the o/s.
StephenB
Jan 27, 2020Guru - Experienced User
jglazer63 wrote:
I am absolutely certain I know what the password was. Chrome also knew what the password was. It just suddenly didn't work. I had to reinstall the o/s.
I'm not doubting you. It isn't something I've seen myself on any of my various ReadyNAS. You could download the full log zip file, and see if you can find any clues what happened.
Going forward, perhaps enable the audit logging for a while - which would give you more clues if it were to happen again.
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