Forum Discussion

Aspirant

Jan 24, 2021

Can't connect

Can't connect to mapped NAS drive. Tried remapping - no luck (permissions error) Also, can seem to make any systems changes via RAIDar Admin Panel. I can access the system but none of the changes ...

StephenB

Guru - Experienced User

Jan 24, 2021

Can you download the log zip file?

animatic

Aspirant

Jan 24, 2021

StephenB,

Thank you for jumping in to help.

No logs exist.

If I select "Download All Logs" I get...

Empty No Support

-Kevin

StephenB
Guru - Experienced User
Jan 25, 2021
Are you doing this from RAIDar? If so, you need to download them from the NAS web ui.

RAIDar only downloads logs from OS-6 systems.
- animatic
  Aspirant
  Jan 25, 2021
  I run Raidar, select Admin and login from there.
  - animatic
    Aspirant
    Jan 25, 2021