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Failing RNV1-S2-0000 - Drives don't spin up
This morning when I woke up, my NAS wasn't working and I could smell a burnt smell. It still powers on, but it appears that the drives don't spin up. Currently the power light is pulsating and all th...
*edit* found your device on the server.
I am making an adjustment -- can you check and see if it some of those files are accessible again?
UPDATE:
It actually appears that the drives are spinning up, but since there is no activity I didn't think they did. In the initial boot sequence, the actity indicator flashes and you can hear activity, but then nothing more happens. The power light keeps pulsating, but it never finishes the boot sequence and it is unaccessible through the Web UI. As mentioned, all four lights for the drives are solid. Could one of the drives have failed? What are the steps to find out?
Hello AndreasSvensson,
Of the lights are on and there are some activities (at least a sound of disk spin) on the NAS then the power supply is good. Are you using ReadyNAS NV or ReadyNAS NV+? If NV+, is that version 1 or 2? One way to check is if you still recall the firmware, 4.1.x is v1 while 5.3.x is v2.
If one (or more) of the disks is causing the problem then replacing the chassis will not help. See if RAIDar can detect the NAS first and check what it says about the status.
Also, do you have full back up of the files? (we always suggest to always have backup)
How many disks inserted?
Regards,
It is a ReadyNAS NV, the very first version.
When booting up, RAIDar reports all four drives as healthly. After a while, when refreshing RAIDar, it reports Healthy, but the drives disappear.
The power button keeps pulsing and the four lights are solid green. Initially there is a little activity on the drives (activity indicator flashes and there is a little sounds from the drives), but then everything goes quiet. Inaccessible through the Web UI or shared drive. It is significantly more quiet than it used to be, so I wonder if the fan in the power supply gave in? The fan in the back is still working.
Unfortunately I don't have a backup despite I know I should.
A burnt smell is a classic symptom of a failing PSU.
At first it may provide some power still so it can spin up the drives, but eventually it would fail completely.
It's certainly not advisable to keep trying to use a system with a failing PSU as the unpredictable behaviour may lead to problems with your array.I would power off the NAS and disconnect the power and leave it to cool off for a while. You can use the guide for replacing the PSU to remove the PSU and inspect the PSU to see if there are burnt capacitors.
If the PSU is failing, you could see if the serial is in the range of the Service Action. However at this point I wouldn't consider PSU failure to be premature and we are not building any more PSUs for such old products.You can rewire a standard ATX power supply.
Moving the disks to a NV or a NV+ (v1) should work assuming the disks, volume and array are fine. It must be another v1. The v2 (charcoal chassis) is very different.
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