NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Firmware 6.10.5 web interface broken in final release
My RN10200 had a 2tb drive die - so I replaced with two 4TB Seagate Iron Wolf NAS drives. There was a notice that a new version of the firmware was available 6.10.5 so I figured I should update this....
I was eventually able to get Firefox on my laptop to get on the the NAS web interface after doing a lot of playing around clearing caches/histories, etc. So I chose the firmware update feature in the interface to go back to the 6.10.3 version. After a reboot this seem to allow access to the NAS interface from everywhere again. So I'm not sure what the advantages might be of 6.10.5 - but the problems with the web interface seem to negate any improvements that might be in the latest version. So I'd be wary of this available update and treat the latest version as being still in beta.
The 6.10.3 inteface does keep coming up and saying that a later release (6.10.4) is available and do I want to install that. But after my experience with 6.10.5 I think I'll keep replying to ignore the optional update and stick with 6.10.3 that has been stable for a long while.
Regards,
Chuck.
I don't think its the admin password change itself that causes the problem.
But rather, the setup wizard does not contain the "problematic element" - thus the issue will NEVER appear in the setup wizard itself.
Once you are done with the setup wizard, ergo on the first admin page, the problem returns due to the "problematic element" loading.
And about the problematic element - I think it is the "Recommended" or "Featured" apps, that fails to load, and thus causes the admin page to reset itself as some sort of "error recovery".
The recommended apps show up for me, and I have no issues. But I do have apps installed. Maybe the installed apps being blank is a part of the puzzle? Do you have any installed?
It fails for me even with no apps installed.
But I do notice "Available apps" is blank, and trying to access "Available apps" triggers a refresh loop.
So only way to install apps is to upload the .deb files.
So it seems surely to have with that something between the NAS and the Netgear servers are broken, and this is causing the endless loop.
But, again, that's not the case for all. I can see available apps just fine on all NAS with 6.10.5. It may be another sign of the problem, but I don't think that's the problem itself.
the only solution I have found is to go back to a stable version like 6. 10. 4.I have just performed the downgrade and my ReadyNAS 104 is finally working perfectly. If you want the procedure, I can write it to you. Forgive my english is very bad
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
