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Forum Discussion
j1mcrane74
Jan 15, 2020Aspirant
Gearhead one time support
I have an issue with my readynas 314 and have tried all options to repair it. It was due to a firmware issue which I believe caused a few others the same problem. My question is, how do I get one...
JohnCM_S
Jan 15, 2020NETGEAR Employee Retired
Hi j1mcrane74,
Welcome to the Community!
If you are the original purchaser of the RN314, support should be able to offer you the PPI (pay-per-incident) support contract over the phone. You may send to me the serial number of your RN314 and your contact information via PM (private message). I will check if I can endorse you to the proper support team.
Regards,
- j1mcrane74Jan 15, 2020Aspirant
Thank you
- JohnCM_SJan 15, 2020NETGEAR Employee Retired
Hi j1mcrane74,
I have already sent an endorsement to the Support team.
Regards,
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