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Forum Discussion
lgottli
Feb 08, 2019Aspirant
glitches ReadyNAS Pro 6 (rndp6000) - keeps rebooting when network plugged in
I have a ReadyNAS pro 6, it has the laatest firmware release, running RAIDiator-x86-4.2.31. A little while ago the unit started to re-boot by itself constantly. It has been running flawlessly for man...
- Feb 08, 2019
The NAS NIC and the power on/off circuit share a power source called "+5VSB", which is +5 volts Standby and has a very small load limit. If the NIC is drawing too much power, that could glitch the power circuit. If that's the issue, it could be the NAS motherboard, but more likely is the power supply. The +5VSB is a common failure because it remains on even when the NAS is "off", since it has to power the on/off circuit for the button and the NIC for WoL to work.
You can try disabling WoL (Wake on LAN) and see if that helps. It probably won't for long, but it could give another clue.
Do you have a "spare" ATX power supply you can connect externally to your Pro6 to see if that resolves the issue?
StephenB
Feb 08, 2019Guru - Experienced User
Were you able to get the logs? Does it still appear to boot up if you are disconnected from the network?
lgottli
Feb 08, 2019Aspirant
No once I plug in the network and try to get at it, it starts re-booting.
It does finish booting if I keep it off the network.
- SandsharkFeb 08, 2019Sensei - Experienced User
The NAS NIC and the power on/off circuit share a power source called "+5VSB", which is +5 volts Standby and has a very small load limit. If the NIC is drawing too much power, that could glitch the power circuit. If that's the issue, it could be the NAS motherboard, but more likely is the power supply. The +5VSB is a common failure because it remains on even when the NAS is "off", since it has to power the on/off circuit for the button and the NIC for WoL to work.
You can try disabling WoL (Wake on LAN) and see if that helps. It probably won't for long, but it could give another clue.
Do you have a "spare" ATX power supply you can connect externally to your Pro6 to see if that resolves the issue?
- TeknoJnkyFeb 08, 2019Hero
if you value your data, before you do anything your first priority should be to ensure you have verifiably good backups.
as you may be starting to understand, raid is never a replacement for backups.
backups = multiple copies of your data, on different devices, and ideally in different locations (consider fire/flood/theft/etc)
- lgottliFeb 08, 2019Aspirant
Thanks, yes it is also backed up to a server Raid 5. I do a sync evey night of the data. I value my pictures and some files.
- lgottliFeb 08, 2019Aspirant
I too suspected the power supply, so I went out and picked up a new one. I did the go big or go home size. This is now a Gold rated new supply, so it should last as long as the last one did, I hope.
After a bit of a fight, I had the new one in, and the system booted with the network connection. Fun getting the power supply in as they do not expose the side with the switch or plug in, rather they jumper it from the case to the ps inside.
I suspect it was as you suggested. Thanks for the response!
Right now it is running through a Volume Sync at 25%. Once it is completed it goes back in its dark hole not to be looked at again:-) It has been very stable. I just do the occasional updates and that is about all I do.
I tried transferring a large video file back and forth and it did not reboot the NAS. So I have fingers crossed this solved my problem.
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