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Home folders visible in admin page but not accessible
Have two NAS's, both with 6.10.8. Running Win 10. Both have only one user---the admin--me. The one I have been using the home folder for some time without issue. The other one, I recently wa...
Stephen B:
..........Did you ever access the NAS from a PC using the admin credentials? (using windows explorer, not your browser)?
Yes, I can view both NAS's very well from File Explorer which is what I assume you mean.
............Perhaps a bigger question - do you actually need that private folder?
Your question implies will do I have an absolute need? No.
But I do have a need/use for it which is why I noticed my inability to do so in the first place.
Ray2 wrote:..........Did you ever access the NAS from a PC using the admin credentials? (using windows explorer, not your browser)?
Yes, I can view both NAS's very well from File Explorer which is what I assume you mean.
No, the ask was focused on "using the admin credentials" bit.
Try entering this from CMD:
net use * /del /y
net use t: \\nas-ip-address\data /user:admin nas-admin-passwordof course using the real NAS IP address and admin password. See if that triggers the creation of the folder.
Be careful on the typing:
- each command needs to be on its own line,
- spaces matter.
- the two different slash directions also matter.
Note the first command terminates any open SMB sessions (it doesn't actually delete anything). The second attempts to mount the full data volume as drive letter T.
First try what StephenB suggested. I didn't think about the fact that you may not have ever accessed the NAS via SMB as admin, which triggers it's creation.
But if that doesn't work, then you need to enable SSH in Settings. It'll warn you about not getting Netgear support, but they aren't giving any, anyway.
Next, open a Windows command shell and enter ssh root@your.NAS.IP.adress (using the real IP address), then use the admin password as root's password. That may also give you a warning you can ignore.
Once you have the Linux prompt, enter ls /home and see if the admin share exists. If it does not, enter mkhomedir_helper admin. Then do the ls again, and you should see the admin share. Then verify the GUI also sees it.
If there was already a share, then there is a script you have to use to fix the GUI database so it sees all the shares Linux does.
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