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Forum Discussion
Is the update server down?
Hello tigerten ,
And welcome to the NETGEAR Community! 🙂
Could you please explain whether your volume is active and also check your network connectivity once again?
StephenB, Yes we are aware of it and we have fixed it already could you please check from your end once and revert us? If still it occurs we will check again
Have a lovely day,
Anisha A
Netgear Team
I'm not the OP, but also noticed this problem this morning. My volume is active and network connectivity is fine (I can send a test alert email from the admin UI).
Is it possible that it's still not fixed, or has become broken again?
Hello BrianTopp ,
we would need to confirm whether the issue is with the device or server. Could you please tell me when you get this error?
Have a lovely day,
Anisha A
Netgear Team
AnishaA wrote:Could you please tell me when you get this error?
It appears after I click the 'Check for Updates' link on the "System" tab of the "Admin Page".
I'm using a RN102. The same error dialog appears was appearing in firmware 6.10.8 this morning, and still now in version 6.10.9.
Thanks AnishaA for looking into it.
Unfortunately, as other users are experiencing, it is still not fixed on my end yet.
the internet is active. I am accessing via the zerotier network away from home.
The volumes are active as well.
Can you also add the OS 6.10.9 to the update server as well?
Thanks
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