I have been in contact recently about a "redundant" drive message. It appears that one drive has failed. I turned my NAS off and removed what I think is my failed drive. I have also tried with just the other drive. However, the NAS unit no longer recognises my password even after changing it within my Netgear NAS account. How can this be overcome? If it can't, if I remove the drive and insert a new drive, how can I do a factory reset? Model: RN10200|ReadyNAS 100 Series 2- Bay (Diskless)

I have manged to get in now. One question I do have though is, do I have to power off to add a new drive or can it be done whilst still logged in?

GrahamCrafter wrote: I have manged to get in now. One question I do have though is, do I have to power off to add a new drive or can it be done whilst still logged in? I always recommend hot-swapping (removing the old drive and inserting the new one with the NAS running). Or in your situation, just hot-inserting the new drive. My thinking is when you remove / insert drives with the system running, then the OS gets clear notifications on what is happening. When you swap drives with the system powered down, it needs to figure out what you've changed. That said, both methods generally work. I also test my drives with vendor tools (Lifeguard or Seagate) before I use them. I run both the long non-destructive test and the full erase test (as I have had drives that pass one but fail the other). They sometimes are bad out-of-the-box - that happened to me a couple weeks ago.

Logging in to my NAS drive | NETGEAR Communities

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GrahamCrafter
Aspirant
Dec 04, 2020
I have manged to get in now. One question I do have though is, do I have to power off to add a new drive or can it be done whilst still logged in?
- StephenB
  Guru
  Dec 04, 2020
  GrahamCrafter wrote:
  
  I have manged to get in now. One question I do have though is, do I have to power off to add a new drive or can it be done whilst still logged in?
  
  I always recommend hot-swapping (removing the old drive and inserting the new one with the NAS running). Or in your situation, just hot-inserting the new drive.
  
  My thinking is when you remove / insert drives with the system running, then the OS gets clear notifications on what is happening. When you swap drives with the system powered down, it needs to figure out what you've changed. That said, both methods generally work.
  
  I also test my drives with vendor tools (Lifeguard or Seagate) before I use them. I run both the long non-destructive test and the full erase test (as I have had drives that pass one but fail the other). They sometimes are bad out-of-the-box - that happened to me a couple weeks ago.

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Logging in to my NAS drive

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