mount_block_root +25e Help - any ideas how to fix this

Mfisch23
Tutor
Apr 18, 2020
Thelostboy wrote:
Hey guys!
I’ve got the same error message on my NAS after a power cut to. Has anyone managed to fix this issue yet? I’m still having issues creating a recovery usb stick, in the firmware version drop down box there is nothing to select & so won’t do anything. I have tried 5 different usb sticks. Please help!
It sounds like you skipped a step. you need to do step 5 if you don't move the img file into the right firware folder when you try to run it, it don't know what img to use. Hope this helps you because my ReadyNAS is still broken. :(
Download the USB Recovery Tool.
Extract os6-recovery-tool.zip to a new folder on your desktop.
Download the latest firmware package for your ReadyNAS model:
Visit ReadyNAS OS 6 Support.
If you're using a ReadyNAS 100, 200, 210, or 2120 series model, download the ARM firmware package.
If you're using any other ReadyNAS series, download the x86 package.
Extract the firmware file (.img) and release notes from the zip file to the same folder you used for the USB Recovery Tool.
Open the Recovery Tool folder on your desktop and move the firmware file into it:
If the ReadyNAS is an RN100 or RN2120 series model, move the firmware file into the Arm folder.
If the ReadyNAS is a 200 or 210 series model, move the firmware file into the rn2xx folder.
If the ReadyNAS is a 310, 420, 510, 520, 620, 710, 3130/3138, 3220, 3312, 4220, or 4300 series model, move the firmware file into the x86 folder.
- Thelostboy
  Aspirant
  Apr 18, 2020
  Hey Mfisch23!
  
  If it wasn’t for this virus going round I would reach through the internet & give you a massive kiss!!! You are a star! Thank you for pointing out what seems really obvious now! I managed to make a boot drive & on my second attempt it worked! My NAS is now working again, thanks to you! Give yourself a treat tonight! Thank you so much!
  
  Sorry to hear yours is still out of action. I’m not sure if you’ve tried this but when mine came up with Boot From USB drive on the display I pressed OK rather than waiting. Worth a go if you haven’t tried, also like Sandshark suggested try with a stick with a LED on so at least you know if something is happening. For reference mine took less than 5 minutes to reinstall OS.
  
  I hope you find the solution to your issue quickly, it’s a pain when it goes down. Once again, thank you for your help!
  - Mfisch23
    Tutor
    Apr 18, 2020
    I'm so glad it worked for you!! Unfortunatly i tried again with a USB that has an LED. It is stuck on the boot screen and the LED is light up as it is being used but it's been well over 30 minutes and still stuck at the screen. i don't know what to do. i tried hitting the OK button like you said but it does nothing. :( All my movies are stored on this drive and my Kids are complaining. HA
    
    Anyone else have any ideas?
    
    Thanks!
- aaron2020
  Aspirant
  Sep 17, 2020
  I am having trouble following these instructions. It would be nice if they were written for someone who hasn't done this before.
  
  Step 3.1 Visit ReadyNAS OS 6 Support. Is this a URL? I searched my model number and went to the first result, is that what I was supposed to do? I think so, but a link or steps would be helpful.
  
  Step 4. Extract the firmware file (.img) Does this mean extract the zip that yields the Extract the firmware file (.img) (seems likely) or extract the .img file (literal interpretation, but maybe wrong?)
  
  Step 5: Recovery Tool folder. This is the first time Recovery Tool folder is mentioned. How is it supposed to get on my desktop? None of the downloaded folders are named Recovery Tool. Is the folder named something else, or are we supposed to create a folder called Recover Tool.
  
  I have a 314. Is that a 310 series? I don't see 314 or 31x as an option just 310, so I'm not sure.
  
  "move the firmware file into the x86 folder." You didn't tell me to move the x86 folder onto the recovery USB, was that a skipped step? Where am I moving this to?
  
  Anything to clear up the ambigious steps and fill in the gaps for a first-timer would be appreciated.
  - Sandshark
    Sensei - Experienced User
    Sep 18, 2020
    The "recovery tool folder" is wherever you put the content of the recovery tool .zip file you downloaded. They can't give you any more specifics because you determine the folder name.
    
    The specific location of the OS file depends on the version, so they've left that generic as well. But they probbely could be a bit more specific fo where./how to look. But I think you figured that out and found the firmware image .zip you need. If not, Google can help you.
    
    Yes, they just mean to extract the .img file from the .zip, not to try and extract the content of the ,img.

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